Returns & Exchanges
At Yearly Co., we want you to cherish your handmade jewelry for a lifetime, which is why we offer a 30-day window for returns or exchanges on all non-custom pieces. Ensure your items are in their original, unworn condition to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid UPS shipping label to ensure your jewelry is tracked and insured during transit.
- 3.Secure the Package
Place your jewelry in its original Yearly Co. heirloom box and secure it inside a sturdy shipping mailer to prevent damage.
- 4.Receive Your Refund
After our studio team inspects your return, we will process your refund to the original payment method or issue your exchange within 5-7 business days.